Privacy & Security
Have a worry-free holiday season!
Monitor your spending and save precious time using the Cumberland Security Bank mobile app.
- To ensure purchases with your Cumberland Security Bank Visa Debit card are safe and secure, press "credit" on the keypad (if prompted) or request the merchant to process as a "credit".
- 24/7 card monitoring is provided by Cumberland Security Bank's card processor. Please remember to report all travel outside the state to ensure your card works properly.
We are always here to answer any of your debit card questions. During regular business hours, please call 606-679-9361 and ask for the Operations Department.
- Sign up for Mobile Alerts! Simply login to your CSB Mobile app and click on Manage Alerts. Alternatively, you can set up your alerts in Online Banking from the Alerts tab.
- If your card is lost or stolen after hours, you can log into your CSB Mobile app or Online Banking and turn off your card under the card management options, or call 844-202-5333 to report it.